Welcome Back!

As we welcome you back to The Pilates Studio, we are working to take necessary precautionary measures in an effort to ensure a safe environment for our clients and staff.


Here are some of the steps that we have taken in order to make the studio safe.


We've also revamped (and simplified!) many of our pricing options, policies and overall operations.  These changes are for the health of our clients, staff as well as the resilience of the studio. 

The Process for Classes 

The Process for Sessions

Please take a moment to watch the detailed video we've created in order to give you a thorough look of all the steps we're taking to give you peace of mind while you are at The Pilates Studio.

Studio Environment

Set Stations


The studio layout is rearranged. Your session will take place in an area reserved for you. Your reformer will be equipped with everything you'll need.

NEW! our reformers are now separated by beautiful and stylish Plexiglas barriers! 

Click the image to get a closer look!

New Ventilation


We've improved our HVAC system and have installed iWave ionizers to assure the air exchange is a priority.

Cleaning & Sanitation

Hand Washing


Staff will wash their hands upon entering the studio and between every session.  To avoid backups and adhere to social distancing we've provided hand sanitizer upon entering.  

Apparatus & Props


For your own peace of mind please feel free to wipe down surfaces before you touch them.  When you are done with your class or session wipe down any equipment you used and put away.

 

 

Everything You Need


Every station will have cleaning spray, cleaning towels and hand sanitizer.  


Every station will have a set of props for you to use. 


Toss your used towels, loops, and stickies in the laundry basket as you head out the door.

Our New Normal

Masks


All staff and clients are required to wear masks upon entering the building.


If you are fully vaccinated you may remove your mask once you get to your station.


If you are unvaccinated mask-wearing is still required.


We’re in full support of continued mask-wearing so if you wear one, your teacher will as well.

Touch


If you prefer no touch cues, please inform your instructor.


We've implemented a touch free administration system.  Intake forms, payments, and scheduling will now be 100% online.  

Comings & Goings

Arriving


Enter through the 104 door for Classes, Small Groups, and Independent Sessions.  Enter through the 102 door for Private and Semi-Private Sessions.


You can enter the building five minutes before your session.  There is no need to wait for a text to come in. 

Shoes & Things

Leave all unnecessary belongings in your vehicle. 


Remove shoes when you enter. Then proceed to your station.


You'll have a place to store any belongings safely while you work out. 

BYO......

Water


The water station is open for your use, but in an effort to eliminate waste we ask that you bring your own water bottle to fill.

Loops


We have brand new loops for purchase so you can have your own personal set to bring with you.

Props


Every station will have its own collection of props that are cleaned after every use.  


You are welcome to bring your own props.  We ask that you bring them into the studio freshly clean and contained in a clean bag. 

Instructors & Staff

Smaller Team


We will be operating with a smaller team. Instructors will have more defined schedules to adhere to the limited capacity as defined by the state.   

Timing Is Everything


Due to the choreography involved in keeping everyone safe, Instructors are required to be there 10 minutes before sessions or classes. We'll be adhering to 50 minute session and class times.   

Payments, Schedules & Admin

Online


 All forms, scheduling and payments are online.


Payment for services is expected before the day of your visit.

Recurring Appointments


All packages will automatically have autopay. 


Autopay allows you to schedule recurring appointments or classes.


Autopay can be turned off.

Cancellations


We require that you cancel your session, or reservation for all group classes, more than 24 hours in advance. Cancellations within 24 hours and no-shows will be deducted from your active session/class package. If no package exists your account will be charged the single session/class rate.


Please cancel your sessions/classes by:

  • Logging in to your client account or The Pilates Studio App and canceling under “my schedule”
  • Pressing the cancel button in your email reminder
  • Or call us at 413-586-3504

As part of your solution for a healthy life we are determined to be vigilant in our attention to the details. 

Thank you for your trust and support!

-Laurie & Katrina

For years I have struggled to fit Pilates into my schedule and therefore it is easy for me to get out of the rhythm. Something that I enjoy doing can become a chore because of this. The best thing that has happened in my Pilates life is online classes!

I have watched the Safe Moves series replays first thing every morning at least five days a week most weeks. I love starting my day with Pilates, something that I never thought could happen.

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Caryn H.

Pilates has given me more benefits that I didn't expect, especially better balance, which is important as I get older. I really miss going to the studio for mat and reformer classes, but am so grateful that the online classes--both live and recorded--are available, so I can still do Pilates several times per week.

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Judy B.

These classes are wonderful! Both Katrina and Laurie are amazing teachers. Their video instructions are easy to follow and fun (even if you have never done Pilates before). I highly recommend them to anyone who wants to keep running, biking or playing tennis injury-free for years to come.

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Margot O
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