Getting Started

I’ve never done Pilates before, where should I start?

If you are brand new to Pilates (or to our studio), choose one of our 3 Introductory Packages here. Not sure which one is right for you? No problem! Give us a call at 413-586-3504, and we can help.


What does AutoPay mean?

All memberships and packages automatically have autopay enabled. This means that when it expires or is used, Mindbody will automatically purchase you the same membership or package.

You can turn AutoPay off by logging into Mindbody and going to the "account" section.

Classes & Sessions

What is the difference between sessions and classes?

We offer Private (in-person and virtual), Semi-Private, Small Group, and Independent Sessions, scheduled by appointment, and Group Mat (virtual) and Group Apparatus Classes, which happen on a regular weekly basis.

During Sessions, clients work on their individualized program- even if sharing an instructor. These programs are workouts based on the client’s goals, injuries, and how their bodies feel on any given day. Sessions typically utilize the Pilates Apparatus; however, some clients choose to focus on just Pilates Mat work.

What happens in a Private Session (in-studio & online)?

That depends on what you need! Some examples:

  • A customized workout based on your needs, and goals.
  • A private meeting to discuss any concerns/issues you have going on in your body
  • Tactics to combat any new aches and pains
  • Maintain the progress you've been making towards your goals. Your instructor can teach you ways to adapt your in-studio workout to your home environment.

    If you have booked an online private session, your instructor will email you a zoom link just before your scheduled time. 

How long are your sessions and classes?

All sessions and apparatus classes are 50 minutes. This allows for cleaning and sanitizing equipment between clients.
Live streaming classes vary between 20-50 minutes, depending on the class.

How do I schedule sessions and sign up for classes?

All administrative work is online to comply with social distancing guidelines. You can schedule in-person and online sessions and classes:

  • Visit our website. For sessions, click here. For classes click here.
  • Through our free mobile. Get it here.
  • Through the Mindbody app. Get it on Apple or Android. 

FAQ's About Tele-Sessions

What do I need to take a Tele-Private Session

Any device with Internet access, a microphone and a camera.

A space in your home large enough to lie down

Who can I schedule a Tele-Private Session with?

Currently Katrina is the only instructor offering Tele-Private Sessions.  

How do I schedule a session?

Visit this link to view availability and schedule. You will need to login to your Mindbody Account.

What happens in a Tele-Private Session?

That depends on what you need! These sessions can be:

A customized workout based on your needs, goals and available props

A Private meeting to discuss any concerns/issues you have going on in your body

Tactics to combat any new aches and pains 

Maintain the progress you've been making towards your goals.  Your instructor can teach you ways to adapt your in studio workout to your home environment. 

FAQ's About Memberships And Online Classes

How much does it cost?

We have a variety of membership starting as low as $15/mo.
Memberships range from a monthly playlist to unlimited live and replay classes. Click here for all the details. 

What do I need to take the class?

  • Any device with Internet access and space in your home large enough to lie down.
  • Each class has a needs list. The class description you can read when signing up will let you know any props you should have with you for class. 

When are your online classes?

You will find all of our classes listed in the class schedule here. You can also sign up for classes through our app available here or the Mindbody App.

Online classes will include “(virtual)”

Can I view classes at a later time?

Absolutely. Live classes are recorded and uploaded to the online library within 24-48 hours. Replays are limited to certain memberships.

What level are the online classes?

Each class is identified by level 1, level 2, and level 3. To find out more about class levels, click here.

How do I login into the class?

Sign up for classes you want to attend. About 30 minutes before the class, you will receive an email from Mindbody with your link. You will need your Mindbody login information to join. 

Will I be seen/heard?

The majority of the live stream classes are teacher demonstrations and queuing. Our stream suite allows for multiple camera angles, so you never miss a thing. During these classes, your camera and microphone will be off, and everyone will watch the teacher.

“Eyes on client” (EOC) classes invite you to turn your camera and microphone on (limited to 15). Your teacher will cue you through class, offering alignment corrections and modification suggestions. 

How can I get a free membership?

We want your friends and family to get stronger and move better, just like you. That’s why we created the membership referral program. Every referred person who becomes a member will earn you 20% off your monthly membership. That means if 5 of your friends become a TPS online member, your membership is free! 

Important details:

  • Your referral must be an active member at the time of your monthly renewal to receive the discount.
  • Your referral (or you!) must notify us that you sent them via so we can set up the referral relationship in your account.
  • This referral discount applies to all of our membership options.

Where's my password to the membership area for replays?

The e-mail receipt, sent to you After purchasing a membership includes: 

  • A link to your membership area
  • The password to open it.